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EQ vs IQ: Why Emotional Intelligence is Winning in Management

EQ vs IQ: Why Emotional Intelligence is Winning in Management

Emotional Intelligence (EQ) and Intelligence Quotient (IQ) – two concepts that have sparked innumerable debates and discussions in the field of management and leadership. While IQ has long been a valued measure of cognitive ability, a rising tide of thought suggests EQ might be the unsung hero in the arena of successful management. Why? This article aims to dissect these two key components, scrutinizing their roles, significance, and the shifting balance of power in the landscape of management. Are you a leader wondering how to better navigate your team dynamics? Or perhaps an aspiring manager curious about the secret ingredients for success in your future role? Then you’re in the right place. Let’s embark on this intriguing journey of exploring EQ and IQ in management. Understanding Emotional Intelligence and Intelligence Quotient Before we delve into the deep end, let’s first unpack what we mean by Emotional Intelligence and Intelligence Quotient. Emotional Intelligence (EQ) refers to one’s ability to identify, comprehend, and manage emotions – both their own and those of others. It’s composed of five key components: self-awareness, the ability to recognize one’s emotions and their effects; self-regulation, the capacity to manage disruptive emotions and impulses; motivation, the drive to achieve for the sake of achievement; empathy, understanding the emotions of others; and social skills, proficiency in managing relationships and building networks. On the other… Read More »EQ vs IQ: Why Emotional Intelligence is Winning in Management

Acuity by Dr. Dionne Van Zyl

The Effect of Caring on Management Intelligence

“Never believe that a few caring people can’t change the world. For, indeed, that’s all who ever have.” — Margaret Mead Too often, the care and consideration of employees is pushed aside in the corporate world in favor of more pressing concerns. While it’s tempting to believe that higher levels of stress equal higher productivity, studies have consistently shown that the opposite is true. Organizations with emotionally-aware leaders that prioritize the well-being of their staff enjoy higher engagement, better retention, and fewer health-related issues than those that prioritize other goals. Put simply, leaders that focus on the needs of their employees reap the benefits of a thriving, successful business. Today, we take an in-depth look at an ideology beautifully demonstrated in Dr. Dionne Van Zyl‘s book, Acuity. Through this article, we will gain a better understanding of the powerful message behind his work.  In his book, Acuity, Dr. Van has listed five emotional skills that are directly associated with success in the workplace, of which ‘Caring’ tops the chart. Many studies, notably those cited by Malcolm Gladwell, have shown that poor customer service rather than malpractice was a leading source of lawsuits against businesses and medical professionals. Caring – The Role in Personality Development Research on preverbal babies has shown that individuals are wired to seek care and support from birth. Caring for one another… Read More »The Effect of Caring on Management Intelligence